New Zealand Shipping Information

Please be aware we are experiencing some shipping delays into New Zealand due to local government restrictions.  Please contact our customer service team if you have any questions.

 

 SHIPPING OPTIONS

Standard DELIVERY

Next Day Delivery to Major Cities

2-5 Days to Metro Areas

 

FREE for order over $100 AUD Standard shipping $9.95 for orders under $100*

 

TAX FREE DELIVERY

2-5 Days to Metro Areas

No taxes or import duties to pay on arrival  for  orders over $1000 NZD

 Flat rate fees quoted at checkout - save on local taxes

BULKY ITEM SHIPPING

2-7 Days to Metro Areas

 Great rates for bulky items

 Flat rate fees quoted at checkout


ALL ORDERS ARE SHIPPED FROM AUSTRALIA

Flat Rate Standard Delivery

Orders placed before 2:00pm AEST should be received within 2-5 business days.

NZ Post is a non signature service, so if you will not be home during standard delivery hours (9am to 5pm) we recommend shipping to your work address^. Please ensure you add the company or business name to your address to avoid any issues when shipping to a work address.

Some heavy/bulky items will be charged at a higher shipping rate which will be quoted at checkout. Bulky/Heavy orders can sometimes take 1-2 additional days for delivery, so please factor this into any orders for large items.

Tax Free Express Delivery - Orders Under $1000 NZD

Orders placed before 2:00pm AEST should be received within 2-5 business days.

Heavy/Bulky Items Courier - From A$19.99

Large and Bulky orders may be charged at a higher shipping rate and generally take 2-3 days longer than express shipping. Prices will be quoted in the checkout, but in some cases a custom shipping fee is required and you will be contacted if this is the case.

Heavy or bulky items include: Travel Bags, Skateboards, Surfboard Travel Covers and Bodyboards. Please note: We do not ship surfboards, Solid Racks or bicycles to New Zealand.

 

For more info please see:
www.customs.govt.nz/features/internetshopping/Pages/default.aspx

 *Excludes heavy items

^If you are not home to sign for your delivery the driver will leave a card to arrange a more appropriate time for the delivery. In most cases the driver will attempt to deliver the parcel on 3 separate occasions, but if no delivery can be made after this time the order is normally returned. SurfStitch takes no responsibility for this process and any returned orders will incur a $9.95 service fee to be shipped again.

 

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