CHRISTMAS DELIVERY GUIDE

REGION	ORDER BY...
Metro	21st December
Rural	19th December
Remote	15th December

• Orders must be placed before 2:00pm AEST for same day dispatch.
• Bulky products such as surfboards & bodyboards cannot be shipped via Express service. Please allow 2 weeks from cutoff dates when ordering bulky items.

STANDARD DELIVERY	1-3 business days* to most metro areas Free Express shipping for orders over $150AUD $19.95AUD for orders under $150AUD *3-10 days to most other areas
TAX FREE DELIVERY	No taxes or import duties to pay on arrival for orders under $1000NZD NZD Flat rate fees quoted at checkout - save on local taxes
BULKY ITEM SHIPPING	2-7 days to metro areas  Flat rate fees quoted at checkout

ALL ORDERS ARE SHIPPED FROM AUSTRALIA

Flat Rate Standard Delivery

Orders placed before 2:00pm AEST should be received within 2-5 business days.

NZ Post is a non signature service, so if you will not be home during standard delivery hours (9am to 5pm) we recommend shipping to your work address^. Please ensure you add the company or business name to your address to avoid any issues when shipping to a work address.

Some heavy/bulky items will be charged at a higher shipping rate which will be quoted at checkout. Bulky/Heavy orders can sometimes take 1-2 additional days for delivery, so please factor this into any orders for large items.

Please note: as this service is a non signature service we take no responsibility for stolen packages.*

Tax Free Express Delivery - Orders Under $1000 NZD

Orders placed before 2:00pm AEST should be received within 2-5 business days.

Heavy/Bulky Items Courier - From A$19.99

Large and Bulky orders may be charged at a higher shipping rate and generally take 2-3 days longer than express shipping. Prices will be quoted in the checkout, but in some cases a custom shipping fee is required and you will be contacted if this is the case.

Heavy or bulky items include: Travel Bags, Skateboards, Surfboard Travel Covers and Bodyboards. Please note: We do not ship surfboards, Solid Racks or bicycles to New Zealand.

 

For more info please see:
www.customs.govt.nz/features/internetshopping/Pages/default.aspx

 *Excludes heavy items