Please be aware we are experiencing some shipping delays into New Zealand due to local government restrictions. Please contact our customer service team if you have any questions.
SHIPPING OPTIONS |
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STANDARD DELIVERY 2-5 Days to most Metro Areas |
FREE for orders over $100 AUD Standard shipping $9.95 for orders under $100* 3-10 to most other areas.
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TAX FREE DELIVERY |
No taxes or import duties to pay on arrival for orders over $1000 NZD Flat rate fees quoted at checkout - save on local taxes |
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BULKY ITEM SHIPPING 2-7 Days to Metro Areas |
Great rates for bulky items Flat rate fees quoted at checkout |
ALL ORDERS ARE SHIPPED FROM AUSTRALIA
Flat Rate Standard Delivery
Orders placed before 2:00pm AEST should be received within 2-5 business days.
NZ Post is a non signature service, so if you will not be home during standard delivery hours (9am to 5pm) we recommend shipping to your work address^. Please ensure you add the company or business name to your address to avoid any issues when shipping to a work address.
Some heavy/bulky items will be charged at a higher shipping rate which will be quoted at checkout. Bulky/Heavy orders can sometimes take 1-2 additional days for delivery, so please factor this into any orders for large items.
Tax Free Express Delivery - Orders Under $1000 NZD
Orders placed before 2:00pm AEST should be received within 2-5 business days.
Heavy/Bulky Items Courier - From A$19.99
Large and Bulky orders may be charged at a higher shipping rate and generally take 2-3 days longer than express shipping. Prices will be quoted in the checkout, but in some cases a custom shipping fee is required and you will be contacted if this is the case.
Heavy or bulky items include: Travel Bags, Skateboards, Surfboard Travel Covers and Bodyboards. Please note: We do not ship surfboards, Solid Racks or bicycles to New Zealand.
For more info please see:
www.customs.govt.nz/features/internetshopping/Pages/default.aspx
*Excludes heavy items
^If you are not home to sign for your delivery the driver will leave a card to arrange a more appropriate time for the delivery. In most cases the driver will attempt to deliver the parcel on 3 separate occasions, but if no delivery can be made after this time the order is normally returned. SurfStitch takes no responsibility for this process and any returned orders will incur a $9.95 service fee to be shipped again.