International Shipping Information

Tax Free Shipping

All shipping, duties and taxes covered for selected countries:

Canada, France, Germany, Italy, Portugal, Spain, Switzerland, UK

$49.99 flat rate or $29.99 for orders over $175*

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Receive within 1-5 days*

Zone 1 - USA and Asia (selected countries)
$14.99 flat rate or free for orders over $100*
Zone 2 - Europe and Asia (selected countries)
$24.99 flat rate or free for orders over $150*
Zone 3 - Rest of World
$49.99 flat rate*

 

Tax Free Shipping – Selected Countries

DHL - $49.99 flat rate or $29.99 for orders over $175*

Selected countries receive no additional taxes or duties on delivery. Import taxes can be over 100% of the order value and we cover these taxes for you, so there's nothing to pay when your order arrives. Orders placed before 2:00pm AEST should be received within 1-5 business days. DHL Express is a trackable courier service that requires a signature on delivery. 

Tax Free: Canada, France, Germany, Italy, Portugal, Spain, Switzerland, United Kingdom (Great Britain)

Zone 1 – USA and Asia (selected countries)

DHL - $14.99 flat rate or free for orders over $100*

Orders placed before 2:00pm AEST should be received within 1-5 business days. DHL Express is a trackable courier service that requires a signature on delivery. 

Zone 1: Philippines, Singapore, Japan, Thailand, United States of America

Some countries may charge taxes and duties for international shipments. Please see the Customs and Duty Charges info at the bottom of this page.

Zone 2 – Europe (selected countries) and Asia (selected countries)

DHL - $24.99 flat rate or free for orders over $150*

Orders placed before 2:00pm AEST should be received within 1-5 business days. DHL Express is a trackable courier service that requires a signature on delivery. 

Zone 2: Samoa, Andorra, Austria, Belgium, Brunei, Cook Islands, People's Republic of China, Cyprus, Denmark, Fiji, Finland, Gibraltar, Greece, Guernsey, Hong Kong, India, Ireland, Jersey, Republic Of Korea, Luxembourg, Macau, Malta, Netherlands, New Caledonia, Niue, Norway, Solomon Islands, South Africa, Sweden, Tahiti (French Polynesia), Taiwan, Tonga and Vanuatu

Some countries may charge taxes and duties for international shipments. Please see the Customs and Duty Charges info at the bottom of this page.

Zone 3 – Rest of the World

DHL - $49.99 flat rate*

Orders placed before 2:00pm AEST should be received within 1-5 business days. DHL Express is a trackable courier service that requires a signature on delivery. 

Zone 3: Afghanistan, Albania, Argentina, Armenia, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Bosnia And Herzegovina, Brazil, Bulgaria, Cambodia, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Estonia, Falkland Islands, Georgia, Greenland, Guam, Guatemala, Hungary, Iceland, Iran, Iraq, Israel, Jamaica, Jordan, Kuwait, Lao Peoples Dem. Rep, Latvia, Lebanon, Lithuania, Macedonia, Maldives, Mauritius, Mexico, Micronesia, Moldova, Oman, Panama, Paraguay, Peru, Poland, Puerto Rico, Qatar, Reunion Island, Romania, Saudi Arabia, Republic of Serbia, Seychelles, Slovakia, Slovenia, Sri Lanka, Turkey, Ukraine, United Arab Emirates, Uruguay and Zimbabwe

Some countries may charge taxes and duties for international shipments. Please see the Customs and Duty Charges info at the bottom of this page.

Customs and Duty Charges (Excludes selected Tax Free Shipping countries)

International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. SurfStitch cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and SurfStitch will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees.

Bulky Item Shipping

Bulky/Heavy items may be charged at a higher shipping rate and shipping charges will be quoted at checkout.

Bulky items include: Complete skateboards and cruisers, travel bags, cabin bags, bodyboards and bodyboard packages, surfboard covers, snowboard bags and boots.

PLEASE NOTE: Surfboards, Bicycles and Solid Racks cannot be shipped Internationally. Bodyboards and bodyboard packages can only be shipped to New Zealand.

*Delivery times are estimate only. All shipping is subject to weight and volume and some bulky orders may be charged at a different rate which will be quoted at checkout. 

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