I’m having trouble using a promo code on the site. Can you help?

Any promotional offer that requires a promo code to be applied must be completed at the cart stage of the checkout. 

  1. Enter your promo code in the bottom of your cart in the Promo Code field and press Apply
  2. Providing your order meets the terms of the offer the discount or free item will appear and be reflected in the order total.
  3. Continue through the checkout and complete your order!

Most of our promotions can be viewed on our terms & conditions page. Promotions cannot be added after your order number is issued, so please contact our customer service team before finishing the order. If the code you are using is expiring that day and our customer service team is not available, please email CustomerService@SurfStitch.com immediately so we can resolve your issue the following day.

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