Has my order been shipped yet? Why is my tracking not working?

Orders placed before 2 pm AEST are normally shipped that day. You will receive an email to confirm your order has been shipped so please check your inbox. Although your order can be ‘shipped’ the online tracking data will not update until later that night when the parcel has actually been collected. Orders can also be ‘shipped’ over the weekend, but these orders will not be collected until the next business day. This means your tracking will not work until the evening of the next business day.

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