My AfterPay payment was declined. What should I do?

The Afterpay payment option is managed by Afterpay directly, so we have no control over the acceptance or rejection of payments.

Here are a few reasons why a payment can be declined with Afterpay:

  • Your first payment amount must be available at the time of purchase - even if you have nothing to pay today
  • Your Afterpay account has overdue payments owing
  • The Afterpay risk management department has declined your payment

For any questions regarding your Afterpay payment please contact Afterpay.

https://help.afterpay.com

 

 

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